From the moment you pick up a Nintendo Switch, it feels like a magical device. The company nailed the hybrid TV / portable concept and created a genuinely fun console that seemed to shed the awkwardness of the Wii U. Indeed, Nintendo has a habit for making fun consoles -- but for the last three generations, it's failed to build online communication options on par with Xbox Live or PlayStation Network.
Rather than baking voice chat into the Switch itself, Nintendo's new console relegates the feature to a companion smartphone app. We just tried it out and it works, but it's messy, confusing and completely unintuitive.